About | OnTrackNY

OnTrackNY teams support the well-being of teens and young adults across New York state who are who have recently had unusual thoughts, behaviors, or perceptions (like hearing or seeing things that others don't). We place participants at the center of everything we do and focus on helping them pursue their life goals.

Our services are offered regardless of insurance status or ability to pay.

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OnTrackNY teams offer Coordinated Specialty Care (CSC) to empower OnTrackNY participants to make meaning of their experiences and pursue their goals for school, work, and relationships. Research has shown that this type of early intervention can make a dramatic difference in young people’s lives.

Our services Our mission View FAQs

We really center [our participants] on being the captain of their ship and us being their team & saying: 'how can we support you in being able to live a fulfilling & meaningful life.

- Dr. Angela Coombs Former OnTrackNY Psychiatric Care Provider

Meet the Washington Heights team >

The OnTrackNY spirit

Everything we do is guided by 4 values.

Recovery-oriented

We view recovery as a process of change, supporting participants as they strive to improve their health, live a self-directed life, and reach their full potential.

Equitable & inclusive

We value each other’s differences as strengths and aim to ensure all participants and families have what they need to thrive wherever they live, work, learn, or play.

Collaborative

We partner with participants & their family members to navigate and make decisions in all aspects of the treatment journey.

Person-centered

We place participants at the center of everything we do, prioritizing their unique goals, needs, and preferences.

We try to make treatment available and appealing to young people as soon as possible because there is a very strong association between rapid treatment and better outcomes.

-Lisa Dixon

MD, MPH, Director at Center for Practice Innovations (CPI) and OnTrackNY

Our Impact

OnTrackNY teams are having a positive impact on the lives of OnTrackNY participants across New York state, including:

Reduction in
hospitalization

Decreased from 74% to 10% within the first year after OnTrackNY enrollment

Rise in school & work enrollment

Increased from 43% to 70% within the first year after OnTrackNY enrollment

Symptom
improvement

MIRECC GAF symptoms score improved by 84% within the first year after OnTrackNY enrollment

Career opportunities

OnTrackNY is hiring. View career opportunities to learn more.

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Video Watch the Video Resources for families & friends Resources for teens & young adults About OnTrackNY

Shared Decision Making from the perspectives of young people of color in OnTrackNY

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Using Shared Decision Making with Young People/Families of Color in OnTrackNY

Article Read the Article Publication & project summaries About OnTrackNY

NIH: RAISE-ing the Standard of Care for Schizophrenia

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Learn about OnTrackNY

Article Read the Article Publication & project summaries About OnTrackNY

Columbia Magazine: Learning to live with voices in your head

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Meet the OnTrackNY Washington Heights team

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Meet the OnTrackNY Institute for Family Health team in the Bronx

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Meet the OnTrackNY Northern Rivers team

Article Read the Article Resources for Peer Specialists About OnTrackNY

Understanding the OnTrackNY Peer Specialist role

Article Read the Article Publication & project summaries About OnTrackNY

What is Amplify OnTrackNY?

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Looking for support for yourself?

OnTrackNY teams support New Yorkers (ages 16-30) impacted by unexpected changes in thinking and perceptions.

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Know someone experiencing mental health challenges?

Sometimes shifts in mental health make it difficult for your family member or friend to focus on the things that really matter to them. Learn about when to reach out to OnTrackNY.

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Get more information

Visit the library to find stories and other resources to help you navigate mental health changes.

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Need help now?

This website is not monitored 24/7 and is not a substitute for medical advice, diagnosis, or treatment. If you or someone you know needs immediate support, please call or text 988.

Or, view free resources for immediate support.

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A comprehensive & personalized approach to mental health care

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