Our services: Coordinated Specialty Care

Peer Specialists are OnTrackNY team members who have their own lived experiences of navigating the mental health care system. They’re available to support participants and their families, offering shared experiences, connection, and guidance. 

We have team members who specialize in education and career services to help participants pursue their goals for school and work. 

Our teams offer support with life essentials and everyday needs, such as finding housing, getting financial support, applying for community services or health insurance, and more. 

Sometimes, medication can be a helpful component of the recovery journey. Our teams work with each participant to understand their needs and preferences and help participants determine whether medication is the right approach for them.

Mental and physical well-being are deeply connected, so OnTrackNY teams support participants in maintaining their physical health by focusing on key factors such as nutrition, exercise, sleep, and more.

Participants have the opportunity to attend sessions with other OnTrackNY participants, so they can connect with peers and share experiences. 

Family members, including chosen family, play an important role in the recovery of participants, so we offer families support as well, including meetings between participants and their families to align on needs and goals, practical support during challenging times, and family groups to connect with other families facing similar experiences. 

Our team members work with each individual to develop and improve cognitive skills that are used to navigate daily life, such as attention and memory building, problem-solving, planning, and organizing.